FREQUENTLY ASKED QUESTIONS
StackNFT has teamed up with the NEAR blockchain to offer the first-ever NFT platform that allows youth athletes of all ages and skill levels to create and capture their favorite sports memories digitally. StackNFT is owned and operated by Stack Sports, a global technology leader in SaaS platform offerings for the sports industry, with nearly 50 million users in 35 countries. From little league to the pros, Stack Sports powers the many moments that create the story of your journey through sports.
At Stack Sports, we view NFTs as an opportunity to shape the way sports interact with the world. They present an amazing opportunity to utilize new technology and enhance the connectivity of athletes, parents, coaches, families, and sports fans everywhere. We’re different from other NFT platforms, whereas we don’t have a marketplace where we push athletes to sell their NFTs for profit, but rather a place where all ages and skill levels of athletes can create and collect memories digitally.
Mint your royalty-free NFTs effortlessly, without any advanced knowledge of the minting or wallet creation process. Just upload, decorate, and mint. Not to mention, we’re environmentally friendly! StackNFT teamed up with NEAR because they are known for their carbon-neutral network and support of several forest protection and restoration projects.
A non-fungible token (NFT) is a unique and non-interchangeable unit of data stored on a digital ledger (blockchain). NFTs can be associated with reproducible digital files such as photos, videos, and audio. NFTs use a digital ledger to provide a public certificate of authenticity or proof of ownership but do not restrict the sharing or copying of the underlying digital files.
Minting refers to the process of creating an NFT, by establishing its first appearance on the blockchain or proving ownership of the digital item.
A blockchain is a distributed database or ledger that is shared among the nodes of a computer network. As a database, a blockchain stores information electronically in digital format. The innovation with a blockchain is that it guarantees the fidelity and security of a record of data and generates trust without the need for a trusted third party.
Currently, we’re focusing on the ease and affordability of creating and minting your very own NFTs as digital memories you can collect and share with friends, family, and teammates at any age. We plan to introduce new features like trading, videos, and more in the near future. And who knows, maybe one day some of the athletes featured on these first edition StackNFTs will end up playing professionally, making them a very valuable collectible.
If you received the following error, an issue was experienced as payment and minting processes occurred.
Transaction not completed and minting was unsuccessful
Why did I receive this error?
- Possible payment authorization failure due to insufficient balance to cover the total on the checkout page
- There could be an issue with the image being uploaded to Stack NFT
- Asset minting was not successful due to an outage or issue associated with a third party integration
What steps should I take next?
- Ensure a valid coupon code was entered
- Ensure the payment method used has enough funds to cover the total shown on the checkout page
- Restart NFT creation by re-uploading your photo and completing the checkout process (please reference your email as a failure in minting should trigger an email notification)
If necessary, please contact customer support
If you are unable to create an account on Stack NFT – please confirm you are using a valid email address and creating a password within the requirements.
If you continue to experience issues with account creation, or SSO from an existing Stack Sports product, please contact customer support
If you are unable to upload a photo, please be sure your file meets the following requirements for NFT creation:
- File type: JPG or PNG
- File size – Mint Now: up to 75MB
- File size – Custom Decoration: up to 12MB
NFTs are visible on your profile page in any of the statuses below:
Claim: NFTs in this status have completed minting to the blockchain, are ready for you to claim to your NEAR wallet. To complete this process, please click the ‘Claim’ button and you will be able to create/connect your NEAR wallet, and claim your NFT! Once claimed, your profile page will update accordingly and show the NFT as completed.
In-progress: NFTs in this status are in the process of minting on the blockchain. This process is expected to take less than one minute. Once minting is completed, your profile page will update automatically.
Completed: NFTs in this status have completed minting to the blockchain, and they have been claimed to a NEAR wallet. There is no further action required for NFTs in a completed status.